Former Netflix Chief Talent Officer Patty McCord on how to embrace your power at work

Former Netflix Chief Talent Officer Patty McCord on how to embrace your power at workFormer Netflix Chief Talent Officer Patty McCord on how to embrace your power at workCorporate America is known for specific kinds of standards, practices, and initiatives,but one person has thrown how organizations commonly operate today under the microscope.Along with CEO Reed Hastings, former Chief Talent Officer Patty McCord helped develop the Netflix Culture Deck - a manifesto which helped define the culture and values of the company - whichmade wavesthrough Silicon Valley.It may well be the most important document ever to come out of the Valley, Facebook COO Sheryl Sandberg reportedly told GQ in an interview.The original presentation racked up more than 17 million views since it was first published in 2009, and was updated in June 2017.On the heels of the release ofher new book, POWERFULBuilding a Culture of Freedom and Responsibility, McCordspoke withLadders Newsabout what she learned during her 14 years at Netflix.In the second of two parts, McCord discusseswhat employees can do to better themselves, and her time after leaving Netflix.On the power that she says people already haveWhen you layer processes, permission, and policy on top of each other over and over and over again, and then you wonder why people dont innovate or act independently, Its because you took all their power away from them. Thats my whole thing, thats why I named the book POWERFUL.On what can be gained from open debate and questioning authoritySome people translate open debate into, She just wants to pit people against each other and watch them fight, and thats not what I mean at all. What I mean is that when we challenge each others assumptions, we often end up at a better conclusion in the end. If I listen to you with the idea that Im just going to disagree with you, and I dont say, Now, help me understand why you came to that conclusion. What are your facts? Whats your perspective? Where are you coming from?, then Im not gonna be as informed as I can be and wont make the best decision for the customer. So, the reason why I encourage debate is on behalf of who youre serving, not on behalf of who wins the argument. Tease out the best ideas.On how employees should take control of their career developmentYou need to know what it is you love to do, that youre extraordinarily good at doing, and make sure thats what youre doing. Pay attention to the business as it shifts and changes, because if you wait around for the company to decide on the next career move for you or whether or not youre paid fairly its not going to happen.What I mean is a big shift away from, The company should realize who I am and how wonderful I am, and take care of me, and realize that I need to pay attention to if Im enjoying what Im doing, and if Im doing a great job at it. Im not sure working hard is as important of a part of the equation as we think it is. Ive known people that have worked really, really hard really, really long hours and not gotten much done. And so, its more about what you accomplish than how hard you work because thats what you take with you for the rest of your career.On people pursuing lifelong learningI think that if you get up in the morning and you get ready to go to work and you say to yourself, Ughh, I dont wanna do this anymore, I hate my job, then do something about it. You know, diagnose it. What is it thats missing?Are you still slugging away, doing the same thing over and over again and youre bored? But theres no challenge for somebody like you in the organization in the next year or so? Then do something about it, go talk to people. Keep accomplishing things. Be aware of it. Have it be your problem, not somebody elses problem.On one companys failure might be another companys treasureIt means, just constantly looking for another way to contribute to the world. Thinking about how you go to bed at night a better person than when you woke up. Or you contribute something. Again, its that same thing of proactively taking charge of your own life.On what shes been up to since her departure from NetflixAs a part of working on the book, I did a lot of speaking, and thats really helped me hone the message that I want to send to the world. I left Netflix and I thought, Ill go out and see what everybody else is doing thats kinda innovative in the world of work, and to be honest, I couldnt find very much.I wanted to be able to kind of write The Hitchhikers Guide to the Culture a way to departure thinking about how to do things differently.On the impact her book has hadSomebody sent me a note and said, Im a 22-year HR professional, Ive been doing this my whole life. I just finished reading your book. I was finishing up in my office, my CEO came in and said, exasperatedly, I guess its time for us to do the annual performance review again. She said, You know, I just kind of turned the book over and looked at him and said, not anymore .I thought he was gonna faint Finally gave me the courage to try and rethink all of this. And I thought, There it is, Ive made it. Thats all I wanted. On her favorite Netflix programmingOh, its always what Im currently watching. I go back with Netflix over 20 years now. So I mean, do I love Orange is the New Black? Oh, hell yeah. Godless ismy new thing now. When I travel from Europe or something, I download a whole season, and I binge the entire season on the plane. Tonight, Im like, Ooh, I wanna see the new Queer Eye. Its impossible to have a favorite, I think.